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Before you invite your team or connect a second store, it helps to know how Customei groups everything you build.

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Three objects: account, shop, member

Account

The top-level owner of everything — templates, option sets, libraries, credits. One person (the Owner) creates an account when they install Customei for the first time.

Shop

A Shopify store connected to an account. Accounts can own multiple shops. Shops share all the same templates, option sets and libraries.

Member

A person with access to the account. Every member has a role and a set of permissions. Members can work on any of the account’s shops.

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Why account-centric ownership matters

Resources in Customei belong to the account, not to a specific shop or a specific user. Consequences:
  • If you disconnect a shop, templates and option sets stay — you can reattach the shop or connect a different one and your design work is still there.
  • If you invite teammates, they see every template and option set in the account, not just the ones they created.
  • Billing and credits are tracked at the account level, not per shop.

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One account, multiple shops

Customei supports linking more than one Shopify store to a single account. Typical cases:
  • Regional storefronts. brand-us.myshopify.com, brand-eu.myshopify.com, brand-ap.myshopify.com — same catalog, local prices and currencies. Share templates and option sets across all of them.
  • Test vs production. A development store linked to the same account as production for shared design work.
  • Brand families. Several storefronts under one company, each with its own SKUs but some shared templates.
To add another shop to an existing account, see Manage shops.

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