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Documentation Index

Fetch the complete documentation index at: https://docs.customei.com/llms.txt

Use this file to discover all available pages before exploring further.

Everything you do with templates starts from Design Templates in the sidebar.

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Create a template

Click Create template. Customei asks you for:
  • Name — shown in the listing and on the editor titlebar. Rename any time.
  • Canvas size — the working area in pixels. Match it to your product’s print size (for example, a 12 oz mug wrap is roughly 2400 × 1000 px at 300 DPI).
Click Create. Customei opens the template in the editor with an empty canvas.
Don’t over-think canvas size on your first template. You can change it later from template settings without losing layers.

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Duplicate a template

In the listing, hover the template you want to copy and pick Duplicate. Customei creates a new template with all layers copied and (Copy) appended to the name. Duplicating is the fastest way to create a family of related products — think “the same artwork in three sizes” or “the same layout with different brand colors”.

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Rename

Hover a template and pick Rename. The name change is instant; existing links from products and option sets keep working.

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Archive (move to trash)

Deleting a template moves it to Trash. It’s gone from the listing but not yet destroyed — you can restore it for as long as it’s still in the trash.
If the template is currently linked to a product, archiving will leave that product without a working personalization flow. Reassign the product to a different template first.

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Restore or purge

Open Design Templates → Trash. Each entry has:
  • Restore — puts the template back in the active listing with all its layers.
  • Delete forever — permanently removes the template and its layer data. Can’t be undone.

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Search and filter

The top of the listing has a search box that matches on name. For larger accounts, combine search with the status filter to narrow down quickly.

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