A design template is the visual layout for a personalizable product. It’s a canvas with layers — text, images, shapes, QR codes, clipart — that defines what the product looks like. On its own, a template is static. It becomes personalizable when you pair it with an option set.Documentation Index
Fetch the complete documentation index at: https://docs.customei.com/llms.txt
Use this file to discover all available pages before exploring further.
Template vs option set vs product
These three objects are easy to mix up. Keep this distinction in mind:| Object | What it holds | What it answers |
|---|---|---|
| Template | Layers on a canvas (the look) | What does the product look like by default? |
| Option set | Fields the customer fills in | What can the customer change? |
| Product | A Shopify item linked to a template + option set | Which SKU is this personalization for? |
When to create a new template
Create a new template when the visual layout changes. Reuse an existing template when only the inputs change.- Same mug art, different text prompt? → same template, new option set.
- Same mug art, now with a photo slot instead of a text slot? → same template, new option set (bind to the image layer).
- Brand-new product with a completely different artwork? → new template.
How templates are organized
From the sidebar, Design Templates shows every template in your account. The listing supports:- Search by name.
- Duplicate — copy an existing template as a starting point.
- Trash — soft-delete; recoverable from Design Templates → Trash until you purge.
What’s inside a template
- Canvas size — width × height in pixels, set when you create the template and adjustable later from template settings.
- Layers — the real content. Text, images, shapes, QR codes, frames, groups. See Layers.
- Mockup (optional) — a realistic product photo the storefront preview will warp your design onto. See Mockups.