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An option set is the set of questions a shopper answers on your product page. This page covers making one and looking after the list once you have more than a handful.

The option set list

Open Option Sets in the Customei menu. Everything you have built lives here.
The Option Sets page inside Shopify admin, listing option sets with Name, Products, Status, and Last modified columns. The Create button in the top right is highlighted.

The option set list. Create sits in the top right.

Four columns tell you the state of each one: The icons above the table search, filter, and sort the list, which starts to matter once you have a few dozen.
A Products count of 0 is the single most common reason a merchant says “my options are not showing up”. Building an option set is only half the job, it still has to be assigned to a product and published.

Creating one

Click Create and you get a picker with two routes.
The create option set dialog showing a Search design templates box, a Sort by control, a Start from scratch card, and a grid of design template cards each with a name and pixel size.

The create dialog: start from scratch, or seed the option set from a design template.

  • Start from scratch gives you an empty option set and you add every question by hand. Right when your product needs questions that have nothing to do with artwork, like a gift note or a delivery date.
  • Pick a design template and Customei reads the template and builds matching questions for you: a text box for every editable text layer, a picture chooser for every dynamic image. This is the fast route, and it is the one to take whenever a design template already exists.
The dialog counts how many templates you have and lets you search and sort them, so a long list is not a problem.
Clicking a template card creates the option set straight away. There is no confirm step, so click deliberately.

Working with an existing one

Hover a row and a button appears at its right.
A small menu over an option set row listing Edit, Assign products, Duplicate, Translate, and Delete.

The row menu on an option set.

  • Edit opens it. Clicking the name does the same thing.
  • Assign products attaches it to the products that should show these questions.
  • Duplicate copies the whole thing, questions, values, prices and all. The quickest way to make a mug version of your t-shirt option set.
  • Translate opens the translations for its labels and values.
  • Delete removes it. Shoppers stop seeing those options on every product it was attached to, so check the Products count first.
Name option sets after the product they serve, not after the design. When something looks wrong on a live product page, the list is where you start looking, and Besties Since Canvas beats Option set 4 every time.

Where to next

Build your options

Add the questions and choose their types.

Connect to a template

Make each answer change the artwork.

Assign products and go live

Get the option set in front of shoppers.

Option sets overview

How option sets fit with design templates.