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Some words should never be translated freely. Your brand name. A material like linen. A size you call Grande. If they come out differently on every product page, your store looks careless. Customei keeps one list of these for your whole account. You write the translation once, and it is used everywhere.

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Open the list

Go to Preferences, open the Languages tab, then click Translate.
The button only works once you have added a second language. Nothing to translate into means nothing to write down. See Add your languages.
The Translation glossary dialog with a Source text column and a Vietnamese column, holding two rows: Canvas print translated as Tranh canvas, and Gift wrap as Giấy gói quà.

One row per phrase, one column per language.

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Add a phrase

1

Click Add text

A new empty row appears at the bottom.
2

Type the English words on the left

Write them exactly as they appear in your questions, including capital letters.
3

Type the translation in each language column

One column per language you added.
4

Click Save

The list applies from now on.
Use the bin icon at the end of a row to remove a phrase.

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What it’s for

When you let Customei draft your translations, it uses this list rather than guessing. So Canvas print comes back as Tranh canvas every single time, not as three different things on three different products. It is also a handy reference for whoever does your translating by hand.
Keep the list short and specific. Words with an obvious translation don’t need to be here. The ones that earn their place are brand names, materials, and terms your team argues about.

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Where to next

Translate an option set

Put the list to work.

Add your languages

Add the columns first.