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Customei is designed to plug into the rest of your stack rather than be a closed silo. Today that means outbound webhooks — push order events to any HTTPS endpoint you control, with HMAC-signed payloads and automatic retry.

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What’s available

Outbound webhooks

Subscribe to order events and have Customei POST a signed JSON payload to your server. Great for fulfillment automation, notifications, and custom analytics.

GraphQL API

Query and mutate templates, option sets, libraries, and orders directly. Use this when you want a two-way integration — not just “tell me when things happen”, but “let me programmatically manage the account”.

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Roadmap

A few integrations are under active consideration for future releases:
  • Zapier / Make — no-code bridges that read from our webhook events.
  • Fulfillment pre-sets — pre-built templates for major print-on-demand fulfillment services.
  • Analytics exports — scheduled exports of personalization data to your warehouse.
If there’s an integration you specifically need, let us know via Support — we prioritize based on real requests.

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Permissions

Integrations are gated by two permissions:
  • integration:view — read webhook subscriptions, see integration status.
  • integration:manage — create, edit, or delete webhooks and other integrations.
By default, only Owners can manage integrations; Staff can view them. Grant integration:manage as an override if you want a staff member to set up their own webhooks. See Roles and permissions.

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